Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at sales@actionposters.co.uk

Pricing

All listings state whether they are available in A1, A2, A3, or A4. We can only print these sizes and cannot make bespoke size prints.

Should an item only be listed as A3 or A4, it is unlikely we can reproduce it any larger. This is due to the quality of the original image whicjh would not reproduce very well at a larger size.

Items listed as A1, A2 or A3, however, can always be reduced to A4 should you require so.

In all instances, drop us an e-mail and we will try to help.

For help in working out the size of the print, please refer to the following graphic:-

Drop us an e-mail and we can see what we can do. In general, if an item is not listed at a larger size, this means that it would not enlarge very well and the end product would be blurred. If you require a smaller size that isn't listed (A4) we should be able to facilitate this.

We are adding new items all the time, so if we don't have what you are looking for, it is always worth e-mailing us, as the item may be in the queue to be listed.

Returns

If an item is damaged by the courier, rather than return the item (which is costly for all concerned), simply send us a picture of the damaged tube and of the damage to the print. Once we have established the damage, we will issue a free replacement.

In the event that the return is for any other reason other than damage, in the first instance contact us. We are unable to provide return shipping labels at present, therefore the customer will need to pay for any item to be returned. Refunds are only issued after an item has been returned to us.

Shipping

Apart from the United Kingdom, where we are based, we also ship to The USA, Canada, Australia and most countries outside of the EU. 

Due to the ridiculous new EU VAT and customs rules, we have regretably taken the decision to stop shipping to these countries as there is no guarantee items won't be stopped at customs or will be held to ransom.

EU customers are encouraged to go tour Etsy Store (apostersUK) where you will be able to buy our items.

Items are sent via The Royal Mail. We send items in durable cardboard tubes and use 2nd Class mail within the UK and International Tracked for overseas orders.